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Return Policy

Due to the nature of our products being made to order there is a no return policy.  

For missing items or any other issues with your order please contact us at or by using the form below. 

For  damaged items please contact us at or use the form below. 


Please include your name, order number, product and a description of the damage. Damage should be reported within 3 days after delivery.  We typically try to make things right as soon as possible but please allow us up to 7 days (up to 14 during busy season (holidays)  and high-volume orders) to process and ship  any replacements. 

Thank you for your patience and understanding!

The Naturally Born Team 

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